As your team grows, your operations should not become slower.
Most software breaks when sales teams scale past 10 agents. Proket maintains structure, fair lead distribution, role-based visibility, and SLA accountability from 1 agent to 100+ reps across multiple branches.
As your team expands, your operations move faster.
Most CRMs slow down and create chaos as you add users. Proket is architected to enforce structure, fair distribution, and automated visibility at every stage of growth.
SLA governance, role-based hierarchy, and project isolation.
Maintain rock-solid structure as you hire rapidly. Assign project specialists, enforce strict response SLAs, and reward top performers via live conversion leaderboards.
Maintain enterprise control without micro-management.
Equip team leaders with the data and automated levers needed to keep agents motivated, focused, and accountable.
Role-Based Access Control (RBAC)
Define permissions for Agents, Team Leads, Branch Directors, and Super Admins. Protect customer phone numbers and export rights with granular policies.
Agent Workload Balancing
Prevent burnout of top closers. Set maximum active lead thresholds per rep so incoming leads automatically divert to available teammates.
Real-Time Manager Dashboard
Live oversight across all sales reps: see who is on calls, which leads have pending follow-ups, and whose conversion rates are peaking.
Automated SLA Escalation Rules
Enforce team-wide response standards. If a rep does not contact a lead within your target window, the lead auto-reassigns with instant manager notification.
Live Conversion Leaderboards
Foster high-performance sales culture with real-time rankings based on site visits scheduled, customer response times, and closed transaction revenue.
Multi-Branch & Territory Management
Isolate regional projects, branch pipelines, and localized sales pods while maintaining unified executive reporting for leadership.
Scale your sales force without losing operational control.
See how 340+ growing brokerages maintain high speed and zero leakage with Proket.